UNSOLVED
Alienware 51 crashes
Hi specs on my alienware are 1000 watt psu and a single radeon 6990 I get non stop crashes in starcraft 2 and Dawn of war 2 retribution no blue screens or anything just powers off and powers back on.
this machine much to my frusteration has been replaced 4 times now much to my frusteration and non of the techs have an answer and have threatend this being the last machine despite it has never worked properly in the first place
999
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Posted September 23rd, 2011 05:00
Yea all cables are plugged in 2pin as well
999
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Posted September 23rd, 2011 06:00
Difffernt psu cables as welll there coloring is yellow and blue
999
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Posted September 23rd, 2011 07:00
Could you take a pic of the cables and how they are plugged in? Use a cell phone if that is all you have. I want to see how it is wired please.
999
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Posted September 23rd, 2011 10:00
1053
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Posted September 23rd, 2011 13:00
What I can see here in this pic is just a single cable. If you are using both pins pictured here then that is what is causing your problems. Dig around and find the other cable
When I say cable I mean a cable that has two connectors. Not the two connectors on a single cable.
1053
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Posted September 23rd, 2011 15:00
p16 p17
1053
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Posted September 23rd, 2011 15:00
p17 and p19 are not a part of the same cable , ive also tryed p18 and p19 togther those are off the same cable. they also replaced the power supply twice and no differnce these were the dell techs they sent out. ill take another picture of the other config ive tryed.
548
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Posted September 23rd, 2011 15:00
only yellow and blue no white
1053
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Posted September 23rd, 2011 15:00
IIRC, on an Area-51 ... you have 3 sets Yellow, Blue, and White
http://en.community.dell.com/owners-club/alienware/f/3746/p/19345069/19941711.aspx#19941711
Since Yellow and Blue don't seem to be enough, try White with either Yellow or Blue. We never got 12v rail assignments from Dell ... so it might turn out that 2 of those 3 are actually on the same rail.
If you haven't already, try reseating the card, clean driver installs, etc.
Dell Rockstar
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morblore
2 Intern
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2447 Posts
999
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Posted September 23rd, 2011 05:00
Open the case and make sure the GPU has two cables and not one powering it. Each PCI-E power connection should be powered by its own PSU power cable. Do not use one cable to power both connections.