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Bursey

updated

10 years ago

B

Bursey

23 Posts

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1501

April 30th, 2017 23:00

Alienware Graphics Amp?

I have an Alienware 17 R3 and I have just got it back in running condition after a long 5 months trying to sort it out.

I have a GTX 1070FE with my graphics amp but in the past every time I tried to plug it in the load time would be really slow and affect the PC badly so I do not want to plug it in now and it to do the same thing again because I would have to reinstall windows and all of my apps and games.

Ondrej

  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

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    Posted May 2nd, 2017 08:00

    Hi, 

    Just to confirm, when you are using the amplifier with this card, it affects the overall system performance and gaming performance as well? 

  • Bursey

    23 Posts

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    Posted May 2nd, 2017 09:00

    Yes it affects the gaming and system performance when plugged in

  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

    877

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    Posted May 3rd, 2017 06:00

    Ok and is your system running the latest Bios version (1.3.10)?

  • Bursey

    23 Posts

    877

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    Posted May 3rd, 2017 11:00

    Yes my system is running the latest Bios.

  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

    877

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    Posted May 3rd, 2017 11:00

    Ok thanks, have you ever tested another card with the amplifier or just the GTX 1070? Did you try reinstalling the Nvidia video driver? 

  • Bursey

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    Posted May 3rd, 2017 12:00

    No I only have one card which worked for 3 months after I purchased it.

    Yes I have tried reinstalling the Nvidia video driver but it stays the same.

  • Bursey

    23 Posts

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    Posted May 6th, 2017 00:00

    Do you think it is the card causing the problem or the Graphics Amp

  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

    877

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    Posted May 8th, 2017 16:00

    We cannot confirm that unless we test the video card with another computer or another card with the amplifier. Are you sure your system is recognizing the 1070 card in the amplifier when you have it plugged in (it should show this card in Device Manager, under display adapters)?

  • Bursey

    23 Posts

    877

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    Posted May 13th, 2017 05:00

    So how would I be able to check that its the card or the Ga because I can not afford another card and I do not know anybody with one.

    My system does recognize the 1070 when everything is plugged in.

  • Bursey

    23 Posts

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    Posted May 18th, 2017 11:00

    Hi did you get my message