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raber43

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11 years ago

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raber43

2 Posts

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860

April 20th, 2016 14:00

alienware r4

i have a alienware R-4 IT CYCLES THROUG LIKE ITS GOING TO BOOT UP BUT IT DOES NOTHING NEED HELP TO GET IT UP AND RUNNING

  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

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    Posted April 20th, 2016 16:00

    Hi, 

    Just to confirm, you have an Alienware Aurora R4 correct? Try pressing the F12 key to boot to the Boot menu. If you can get to this menu, select the ePSA/Diagnostic test option to run the system diagnostics. Let us know if you receive any errors. 

  • Tesla1856

    10 Wizard

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    18083 Posts

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    Posted April 20th, 2016 22:00

    i have a alienware R-4 IT CYCLES THROUG LIKE ITS GOING TO BOOT UP BUT IT DOES NOTHING NEED HELP TO GET IT UP AND RUNNING

    Yes, ePSA is good. If you get past that with a good bill-of-health AND ...
    Windows DOES start to boot ... Try Windows Safe-Mode.

    Dell Rockstar

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