
UNSOLVED
Alienware Reboots Rogers Modem
Hi,
I just purchased an Alienware 17 a week ago. It's running Win 10. I start up the computer, it connects nicely to wifi, yet within a few minutes, it reboots the modem. My son, who received his new Alienware just yesterday, connected, and the exact same thing happened.
I notice a post from another Alienware/Rogers user who is having the same issue. Is there a solution to this?
en.community.dell.com/.../19675953
I would appreciate any feedback, suggestions. I have contacted Rogers, but they have no idea what the issue is. They've replaced the modem and still happens.
Thanks!
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Alienware - Rodrigo
9 Technologist
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4398 Posts
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Posted March 9th, 2016 13:00
Hi,
Can you confirm the model name for the Wi-Fi card that you are using? You can check this in Device Manager, under Network Adapters?