UNSOLVED

Constant 11

updated

9 years ago

0

6662

October 6th, 2017 17:00

Area 51 R2 Bios chip

Hey guys, another user with probably a blown BIOS chip, just cant seem to update bios.. Anyways, how hard is to solder a new BIOS chip?

  • Cass-Ole

    8 Professor

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    Posted October 6th, 2017 19:00

    I browsed maybe three posts or responses the past year, but wouldn't remember who said what or where, u can do a forum search for Area 51 R2 Bios, see what u find:

    You can further state your issue here / explain what u tried, post a photo of the error screen and wait for help, or create a new post and wait it out, or head to Arena with a companion post. Alienware TechSupport on Twitter exists, maybe Facebook message to them, Bios Support page on uTube and leave a comment. Although I own the R2 case I do not own the mthrbrd for it & have no useful advice for force-updating the Bios, an Alien Tech would have to jump in with their method here or on the phone, or another owner that has the work-around if it exists. If I was on say an A10 and can't get to an A11, I might re-flash 10 then try 11  

  • Cass-Ole

    8 Professor

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    Posted October 6th, 2017 19:00

    No one in this forum has reported doing a replacement chip themself that I've heard about, I've watched vids on it, saw a couple pros do one, they qualify as surface mount components, so eventually if you watch basic component removal you see the techniques; I'd say it qualifies as delicate work best left to someone with prior experience, local TV-radio repairman or similar. If you do-it-yourself, prepare for worst = have $ for replacement board. Videos show it can be done with time, effort, patience, proper tools ... hope it works out

    solder bios chip --> https://www.youtube.com/results?search_query=solder+bios+chip

    Tips and tricks might come from the vendor > BIOS CHIP Dell Alienware Area 51 R2 desktop http://www.ebay.com/itm/BIOS-CHIP-Dell-Alienware-Area-51-R2-desktop-/400704275407?epid=1754660035&hash=item5d4bd603cf:g:Q98AAOSwx-9Wv4Ly

    Hotwell Boards tend to be XJKKD, Bwell is FRTKJ or 9G12C, pre-owned eBay starts @ ~$150 > https://www.ebay.com/sch/i.html?_oac=1&_from=R40&_sacat=0&_nkw=ALIENWARE+AREA+51+r2+motherboard&LH_PrefLoc=1&_sop=15

  • 3730

    0

    Posted October 6th, 2017 19:00

    Oh wow, i remember you giving me advice for my aurora r4 years ago, nice to see you are still around man. 

    Yeah, i was just checking online videos for soldering on motherboard and i changed my mind...  So many things can go wrong

    I will give it another shot to update BIOS from USB although i tried and i just couldnt get to read the USB... Is there a tutorial on the forum about this? I searched and did not find specific a51r2 tutorial just generic DELL which doesnt work for me. 

  • 3730

    0

    Posted October 6th, 2017 20:00

    I wish i was A10, i am at A01... 

    Well these are the steps i took, since update from within Windows did not work, i took a flash drive (4GB so it can be converted to bootable FAT) then formatted into bootable, copied the BIOS exe then booted pressing F12 to select to Flash drive... After that it would give an error and had to restart PC. No DOS enviroment to select the BIOS update at all... 

    Anyway, if anyone had experience with the A51R2 and USB BIOS flash, or a tech, help would be much appreciated. 

    My last try will be now trying to go into windows safe mode and see if flashing works from there.

    [EDIT]: I managed to get into DOS, and after a 5 minute drain and BIOS battery removal I tried flashing 3 different roms (A02, A03, A04) and still nothing, i will try a prolonged power drain (leave it overnight) to see if that helps. Most probably a bad BIOS chip like in alot of AREA 51 R2... Really bad quality control on these boards... 

  • Carbon Based Lifeform

    2 Intern

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    Posted October 7th, 2017 04:00

    Constant 11 wrote:

    [EDIT]: I managed to get into DOS, and after a 5 minute drain and BIOS battery removal I tried flashing 3 different roms (A02, A03, A04) and still nothing, i will try a prolonged power drain (leave it overnight) to see if that helps. Most probably a bad BIOS chip like in alot of AREA 51 R2... Really bad quality control on these boards... 

    by "still nothing" you meen the BIOS Update went through but you are still on A01 Version?

  • 3778

    0

    Posted October 7th, 2017 07:00

    Exactly. And getting error in DOS 

    1 Attachment

  • Tesla1856

    10 Wizard

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    Posted October 7th, 2017 21:00

    If machine is Posting, and can do all that ... I really doubt BIOS chip is bad.

     

    Directions are here:

    Alienware Desktop - General Hardware Troubleshooting 

    Maybe a corrupt download. Get A02 from here:

    Alienware Area-51 R2 System BIOS Driver Details | Dell US 

    Verify SHA1 or at least MD5 before using.

     

    After many different resets and trying as above, if nothing works, I would say MB is flaky/trashed. Replace it.

    Dell Rockstar

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  • 3778

    1

    Posted October 8th, 2017 03:00

    I used those directions, and verified SHA1 and also downloaded the BIOS versions from two different DELL locations. Still, in Windows it shows success and it does not update and in DOS i still get the problem reading file error. In similar cases and machines  i read online that DELL technicians replaced motherboard when they could not update BIOS, so thats what makes me think there are problematic BIOS chips on these motherboards. Oh well, gives me a good reason to replace the motherboard and chip with an x299 in the near future. Thank you all for trying to resolve it with me. 

  • 3778

    0

    Posted October 12th, 2017 21:00

    My suggestion would be to try an older version of Windows.

    The reason I say this, is because I too had a problem where WinFlash.exe did NOT update my Area-51 R2 BIOS to version A09, even though it said it was successful, on Windows 10 Build 14971. I filed feedback in the Windows 10 Feedback Hub, here: https://aka.ms/Qvr9j5 

    So ... according to my records, Build 14971 was between (Version 1607 Build 14393 Anniversary Update) and (Version 1703 Build 15063).

    Perhaps you could try installing the Windows 10 Anniversary Update build, or maybe a Windows 8.1 build, to see if the BIOS update will take. http://windowsiso.net/  seems trustworthy to me, if you need an iso.

    PS: I kept all the BIOS upgrades for this Area 51-R2 PC, so I have A01, A02, A03, A04, A08, A09, A10, A11, A12 .. in case you need them. Reply here if you do.

    Maybe try (old version of Windows 10 + A02 bios) perhaps?

  • TickTock.

    8 Posts

    2014

    0

    Posted October 18th, 2017 08:00

    Can someone please post a pic showing the location of the BIOS chip?  I plan to replace mine to address this issue and want to make sure I replace the correct chip :-) (don't want to assume the one closest to the clear jumper is the right one).