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anthony125

updated

14 years ago

0

29936

November 3rd, 2012 16:00

Help: Can't format Alienware X51

Hi,

I want to format my alienware X51, the recovery drive is empty. Am I suppose to get the discs from Dell? If so where?

Reason for formatting is because as I am playing a first person game, my computer tends to randomly make a beeping sound until I let go of the key, but then if I press another key it beeps again. So basically the whole computer freezes up, and each time I press a key the game moves one frame. I have contacted support before an upgraded my bios but the problem still persists. 

Thank you

  • shesagordie

    12 Elder

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    Posted November 3rd, 2012 16:00

    anthony125

    Moving this thread to the Alienware Owners Club Forum.

     
    Bev.

  • 409

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    Posted November 3rd, 2012 21:00

    Where can I find the discs?

  • DELL-Chris M

    Community Manager

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    Posted November 6th, 2012 07:00

    anthony125,

    Did you use AlienRespawn? http://dell.to/ydMGu4


    DELL-Chris M (old account)

    #IWork4Dell

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    Posted November 7th, 2012 12:00

    Hi, i am not able to install alienrespawn on x51 an error message saying my machine does not support alienware respawn after i click 'install'

  • easycool

    1 Rookie

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    Posted November 7th, 2012 15:00

    Exactly where is that? I now have 2 Alienware computers M17X-R2 & Aurura R4.

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    Posted November 7th, 2012 17:00

    As soon as I start installing AlienRespawn it says "Alienrespawn cannot be installed because your hard drive does not have the WIndows Recovery Environment"

  • DELL-Chris M

    Community Manager

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    Posted November 8th, 2012 07:00

    Ok. You will need to go ahead and order the OS DVD. Use the "Request Backup Disks" form for each system. http://dell.to/iVtWE


    DELL-Chris M (old account)

    #IWork4Dell

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    Posted November 16th, 2012 08:00

    Hi Chris,

    Is there a Canada version of that link? Because it only ships to the US