Last week I received my Alienware m17 R2 as a replacement for one ordered in April that stopped powering on after a week and a half. I got everything set up and it seemed to be working fine, so I shipped the old one back today, got home and planned to play some Final Fantasy 14, and....

No power. I tried the usual: different outlets, adapter/battery, power strip/direct to wall, with no change. The one thing I did notice is that in each case the green light on the power brick went out as soon as I plugged the other end into the laptop.

I immediately called Dell and they want me to send it back. I'm quite frustrated, and unhappy with the prospect of spending several more hours installing Windows updates and all of my games. Has anyone else experienced problems like this? Is there something I'm doing wrong or do I just have lousy luck?