I have an Alienware 18. The power cord continuously slips out while I am gaming. The power cord attachment to the laptop needs to be better secured so that it will not slip out during laptop use.
I moved your post from the notebook boards to the AW club.
I have played around with a AW 18 myself and the AC adapter is really heavy and stuff and I noticed it fitting a little loose as well. It shouldn't be falling out terribly often but it is annoying when it does right in the middle of a gaming session.
If possible try to have the AC adapter brick on the same level with the notebook, that will cause less tension on the cable and should keep the adapter from falling out of the system.
If it looks like the plug is just too lose, and the plug wobbles in the AC adapter port you might try a service, this will require replacing the system board, so I don't suggest it unless the cable absolutely will not stay connected.
DELL-Terry B
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Posted April 15th, 2015 11:00
TJFISCHER,
I moved your post from the notebook boards to the AW club.
I have played around with a AW 18 myself and the AC adapter is really heavy and stuff and I noticed it fitting a little loose as well. It shouldn't be falling out terribly often but it is annoying when it does right in the middle of a gaming session.
If possible try to have the AC adapter brick on the same level with the notebook, that will cause less tension on the cable and should keep the adapter from falling out of the system.
If it looks like the plug is just too lose, and the plug wobbles in the AC adapter port you might try a service, this will require replacing the system board, so I don't suggest it unless the cable absolutely will not stay connected.
TB