UNSOLVED
automatic update failed for Intel Graphics controller
My automatic updates attempted to install an update for
Dell Inc. - Video - Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
But after initialization, the window says "Updates were unable to be successfully installed". The only option I have is to close the window. I can retry this, since the update icon reappears. But the result is the same. Any suggestions?
But after initialization, the window says "Updates were unable to be successfully installed". The only option I have is to close the window. I can retry this, since the update icon reappears. But the result is the same. Any suggestions?
532
0
Posted June 9th, 2005 15:00
All,
Load the Intel driver.
INTEL -
Dimension 2200, 2100, L___cx, L___cxe, L___r and Optiplex GX100, GX110, GX150 use the Intel 810 video driver -
* Click Intel 82810 Graphics Controller
* Click your operating system
* Click Go!
* Click the latest Graphics Driver
* Next to English, click the file
* Click Download (recommended site)
* Click Save
* Click the Desktop icon
* Click Save
* Double click the downloaded file from your desktop. Follow any prompts to install the driver
Dimension 2300, 2300C, 2350, 2400, 4500C, 4500S and Optiplex SX/GX260, GX60 use the Intel 845 video driver -
* Click Intel 82845G Graphics Controller
* Click your operating system
* Click Go!
* Click the latest Graphics Driver
* Next to English, click the file
* Click Download (recommended site)
* Click Save
* Click the Desktop icon
* Click Save
* Double click the downloaded file from your desktop. Follow any prompts to install the driver
Dimension 3000, 4600 and Optiplex SX/GX270 use the Intel 865 video driver -
* Click Intel 82865G Graphics Controller
* Click your operating system
* Click Go!
* Click the latest Graphics Driver
* Next to English, click the file
* Click Download (recommended site)
* Click Save
* Click the Desktop icon
* Click Save
* Double click the downloaded file from your desktop. Follow any prompts to install the driver
NOTE - There are no Windows 2003 specific drivers. You must use the 2000/XP drivers
Dimension 4700 and Optiplex SX/GX280 use the Intel 915G video driver -
* Click Intel 915G Graphics Controller
* Click your operating system
* Click Go!
* Click the latest Graphics Driver
* Next to English, click the file
* Click Download (recommended site)
* Click Save
* Click the Desktop icon
* Click Save
* Double click the downloaded file from your desktop. Follow any prompts to install the driver
DELL-Chris M (old account)
#IWork4Dell
532
0
Posted June 9th, 2005 16:00
Well now this is a strange thing. I followed your suggestion to directly install the updated controller from Intel, and everything worked. I rebooted, and everything was fine, except that the icon for available updates was still there. So I clicked it, and it proceeded to install the update, successfully this time, and prompted me to reboot, which I did. Now the update icon is still down there, and attempting to install the update fails again. I guess the question is now, how do I get rid of the update icon?
Never mind. I figured out how to make it go away.Message Edited by jcaristi on 06-09-2005 12:52 PM
532
0
Posted June 9th, 2005 17:00
jcaristi,
Microsoft has pulled the driver. Disable automatic updates, restart the system. Then, enable automatic updates. Any change?
DELL-Chris M (old account)
#IWork4Dell 532
0
Posted June 9th, 2005 17:00
Worked fine, thanks for the support.532
0
Posted June 9th, 2005 19:00
Windows Update installed updated video driver (Intel 82845G chipset) version 6.14.10.4020 last evening. However, after reboot, only 640x480 16-colors (4-bit) mode was available -- really ugly. Reinstalled 6.14.10.3889 (downloaded from Dell) and video was restored to 1024x768 32-bit. I tried reinstalling 6.14.10.4020 twice more with the same result. Also downloaded 6.14.10.4020 directly from Intel, again with the same results.
Is this a known issue with this new driver version 6.14.10.4020?
Windows Update kept wanting to update to 6.14.10.4020 but that installation failed when 6.14.10.4020 was already installed (no error code from Windows Update).
532
0
Posted June 10th, 2005 05:00
I have the same problem. Windows update continuously tells me I have this update but I can't install it. I'm wondering if not installing this update prevents other updates from being made. Also, is it possible to either diable this update or install it manually?532
0
Posted June 10th, 2005 13:00
After installing the upgrade I was left with (2) Intel(R) 82915G/GV/910GL Express Chipsets in Device Manager. I disabled the driver in one and everything returned to normal. There are several warnings about disabling the Driver so do so at your own risk. Disabling one of the two drivers seems to work. Dell Support tells me to reinstall the driver but I'll just wait until they get the bugs out. You might also try rolling back to the previous driver.
Left click on My Computer-Select Properties-Hardware Tab-Device Manager-Expand Display Adapters. Click on the adapter and select the Driver Tab.
531
0
Posted June 10th, 2005 17:00
Chris;I also got prompted to install the latest Dell Chipset from Automatic Update. I did that, and after I installed it, the Automatic Update Icon was back in the tray. I "re-installed", but this time it failed. The Automatic Update Icon is no longer there.I too noticed that the text was now very small. I went into the Display Property Settings and lowered the Screen Resolution to a size that my old eyes could actually read. I shut down the system.The next day when I re-booted, the text was back to small fonts.... strange. I guess I might have to live with it until a new update is available.It's strange how Windows Automatic Update prompted me to load the "Dell video chipset...", but you are indicating to load the Intel set. Is their a difference? Is one better than the other?Thanks for your support!197
0
Posted June 10th, 2005 21:00
To stop Windows Update from installing this update, select Custom Install when running Windows Update (from the (!) System Tray icon). Then uncheck the driver update item, and select Yes to not install this option in the future.
Steve_S
287 Posts
532
0
Posted June 9th, 2005 14:00
I have the same problem with another update:
Dell Inc. - Video - Intel(R) 82915G/GV/910GL Express Chipset Family. Installation failed. Update icon remains.
Windows XP SP2
Dimension 4700