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C
christopherjell
166 Posts
0
1808
May 5th, 2009 19:00
Bad USB prots and No booting
I have a Dimension 5150 that when I press the power button the 1-2-3 lights come on and stay on. For the last 2-3 weeks I would get a "Power surge on USB " anytime I'd try to use the front USB ports and today I couldn't get either one to work so I looked at them a bit closer and saw that one was broke and the other had the pins mangeled pretty bad. WOuld that cause it not to boot up? If so How had is that board to replace? I sen some on ebay and I opened the case and see just one screw but is there anything else holding it in? I looked HERE "http://support.dell.com/support/edocs/systems/dim5150/en/sm/tshoot1.htm#wp1114195" to see what the code was and it say's "Another failure has occurred". Could it be the USB in the front stoping it from booting up? IS ther anyway I can disable them?
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Posted May 6th, 2009 11:00
CJB,
You only posted this last night so please be patient. People around here are all volunteers and have lives of their own. :emotion-5:
Yes, a shorted USB connector could prevent the system from booting. It's trying to protect itself from worse problems. You'll probably have to remove the front panel and replace the front board with the power switch and USB connectors. The manual doesn't provide too much detail on exactly how that's done for this model PC, so it might take somebody with a bit of experience working inside a PC. Maybe somebody else on this forum can provide better instructions because I don't know this model PC. You'll have to order the front board from Dell Spare Parts.
You could try to straighten out the mangled USB connector. Unplug the PC from the wall, and press/hold the power button for 15 sec, and then disconnect all peripherials before you do anything else!! Using something small and flat, GENTLY straighten the connector so the sides don't touch the center connector. Be careful not to make things worse or to damage the front panel. (If necessary, remove it first as outlined at the link, above).
When you're done, try to boot with only mouse, monitor and keyboard connected. If that gets you going, you reconnect the rest of your peripherals.
Ron
christopherjell
166 Posts
258
0
Posted May 6th, 2009 10:00
No One? Really? I really need to get this up and running soon! I can't afford a new computer now-let alone take it to a shop!