UNSOLVED
BIOS settings VS. USB driver
I have a 4400 and ordered it with the Belkin USB 2.0 card, well they were on back order and had to ship at a later date. I went ahead and installed the PCI card my self along with the install CD and everything went smoothly. Well I have noticed recently that my USB keyboard, connect to same USB card does not come on until windows is completely booted up. I can not press F8 to view system settings or change bios setting or anything during boot up. Is this normal or should I plug the keyboard/mouse into the factory USB 1.1 slots on the back instead of the 2.0's? Will it make a difference. Thanks in advance for the help.
tidcat
10 Posts
132
0
Posted December 3rd, 2002 19:00
Consider yourself lucky that the USB 2.0 card appears to be working. Dell sent me a PCI card that I installed and it would not work. When questioning Dell support, they informed me that WIN ME would not support 2.0. After complaining to Dell Spare Parts, they sent me a Belkin (?) PCI card with CD that I installed and it works fine. I reported the situation to Dell Tech Support.
You really need to be careful about how much faith you put in Dell's answers.