Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
D
dino_atwork
6 Posts
0
2398
January 16th, 2004 00:00
Cannot get bios upgrade to work
I have recently purchased a new video card and I was told that updating my bios might be a good idea. I downloaded the upgrade and followed the floppy boot instructions. I then recieve a invalid system disk error. I checked my boot sequence and it was correct. So I emailed dell and they told me to install the file on my c drive and use the run in the start menu to run it. I did so and all I get is a blank dos screen that does nothing. I have waited 3 days for another response from them and I am tired of waiting! I do not want to turn this into a bashing session but I am discouraged about thier customer service of late. So can anyone help cause they are not.
Jim
Go back to the download site and download the file B4400_06.exe. Run this file from the location that you downloaded to. It will prompt you to insert a blank formatted floppy disk in the a: drive (use a brand new disk). It will then create a DOS bootable floppy disk with the BIOS upgrade program on it. Make sure that your BIOS is set to boot from the floppy drive as the first boot device, then reboot the computer with the floppy disk you just created in the a: drive. It will boot to DOS and prompt you to flash the BIOS to the new version.
Steve
dino_atwork
6 Posts
262
0
Posted January 16th, 2004 02:00
Oops, I have a dimension 4400. the file is 4400_Ao6
Thanks
Jim
dino_atwork
6 Posts
262
0
Posted January 17th, 2004 01:00
Hey, it worked!! Obviously you do not work for Dell because it worked. Thanks so much!
Jim
volcano11
2 Intern
•
27973 Posts
262
0
Posted January 16th, 2004 01:00
Which system model do you have? Which file did you download?
Steve