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TheGreenFairy47
7 Posts
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2963
November 20th, 2005 16:00
Code 41 and Code 19 Error messages
I'm still having problems, obviously, with my Dimension 4600 Windows XP. My speakers are working, but I can't play any music on my computer, and my disc drives do not work. These are their error messages:
Sony CD-RW CRX216E -- Code 41
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Samsung DVD-ROM SD-616E -- Code 19
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
My disc drives still open when I click them, and I did absolutely nothing to my computer to make them become disabled. If anyone has any suggestions what I should do or what may have caused this, please feel free to leave a reply. I'd really appreciate it.
Thanks for your time.
TheGreenFairy47
7 Posts
194
0
Posted November 21st, 2005 01:00
How do I reinstall the chipsets?
Btw, I did not reinstall Windows. That's why I am so confused as to how this happened in the first place. One day my sound wouldn't work, and the next day my drivers weren't functioning either.
Anyway, thanks for the advice.
- I also lost use of my Samsung DVD-Rom and HL-DT-ST CD-RW GCE-8481B after I installed Dell Network Assistant. That is all that was changed. And my DVD and CD-RW drives disappeared as if they no longer exist - Codes 19 and 41.What happened and how do we correct?
fireberd
11 Legend
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33399 Posts
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112848 Points
194
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Posted November 20th, 2005 18:00
It sounds like you reinstalled Windows (or possibly everything). Try reinstalling the chipset drivers and see if that fixes the CD/DVD drive issue. Also, after you reinstall the chipset drivers, reinstall the sound drivers.
If the above does not fix the CD/DVD problems, repost on the CD/DVD section, the forum section for CD/DVD issues.