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MIllerbr

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19 years ago

M

MIllerbr

7 Posts

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16517

April 30th, 2007 10:00

Computer Won't start

Hi,
I vacuumed my system last night, it was shutdown but not unplugged.  When I went to reboot, the system check the peripherals, e.g., the CD drives, HD, etc., but the screen never displaced any checks of the system, i.e., BIOS.... 
 
The only thing that I can figure is that the vacuum end jumped a spark between the heat sink and the power supply.  It is the only place that would be close enough for direct contact.  If that happened would the problem be most likely a fried CP, a corrupted BIOS or fried MB?
 
Any help is appreciated.
 
Thanks,
 
Brad
  • Jesse L (retired)

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    Posted April 30th, 2007 12:00

    MIllerbr,

    Thank you for using the Dell Community Forum.

    Please post the system type. You may have accidently blown a cable loose. Open the case and make sure all cables are secure and that any cards in the system are reseated.

     

    Jesse L (retired)

  • MIllerbr

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    Posted April 30th, 2007 13:00

    Whoops...sorry, I have a Dimension 4600.  I checked the video card seating and the cables to see if they were loose.  Everything seems in order. 
    I had thought of pulling the video card and running off of the on board video to see if that might cause the machine to at least show some video messages.  The reason I didn't was because as I sat next to the machine I never heard it access the hard drive either for checking the type, like when the BIOS looks for drives, or like it was booting.  This is what made me think that maybe the CPU got damaged.  I didn't see anything else on the board that might be loose or not connected, like when I pulled the cooling duct off of the CPU I thought that maybe that cable there got pulled off but it is good.
     
    Any ideas,
     
    Thanks,
     
    Brad
  • Rorsach

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    Posted April 30th, 2007 14:00

    You mention an integrated video chip.  Did you by chance vacuum because you were upgrading graphics cards?  If so, you need to disable the integrated video before putting in the new chip or you will not see anything on the screen. 
  • MIllerbr

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    Posted April 30th, 2007 16:00

    It came with the Radeon video card and has been working fine for 2 years.  The fan was running faster than normal,  2 speed fan, so I figured that the chip was starting to heat up due to dust.  There was a lot between the fins of the heat sink and in the fan screen. 
     
    The other thought that I had was that maybe a jumper from the board may have gotten pulled up into the vacuum.  I am not sure if this board uses jumpers or not.
     
    Thanks,
  • RoHe

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    Posted May 1st, 2007 00:00

    What color are the 4 diagnostic LEDs on the rear of the tower when it won't boot? Look up the error code in the manual, if not all green.

    Ron
  • MIllerbr

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    Posted May 1st, 2007 01:00

    That was interesting but the permutation with my colors was not in the manual.
     
    A - Green
    B - Yellow
    C - Green
    D - Green
     
    Any ideas as to what error this color combination identifies?
     
    Thanks for the tip.
     
    Brad 
  • RoHe

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    Posted May 1st, 2007 03:00

    Power off and disconnect PC from mains. Press/hold the power button on front of tower for ~15 sec. Open the case and carefully reseat the RAM modules in their slots. Instructions are here:
    http://support.dell.com/support/edocs/systems/dim4600/en/4600/sm/memory.htm

    If it still doesn't work, power off as indicated above, then remove the module from slot 2 and reboot. If it still doesn't boot, power off again and swap the module in slot 1 with the one removed from slot 2.

    And if you're still stuck, double-check that all the PCI cards are firmly seated in their slots.

    Ron
  • MIllerbr

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    Posted May 1st, 2007 11:00

    Hi,
     
    I tried the memory modules and the PCI cards and no luck.  Although, I didn't try with both cards out because I didn't think that the machine would like that.  But now that I think about it, I should at least get a message on the screen that no memory was detected and the BIOS would load.
     
    The B LED is Yellow the second that I push the on button.  It seems like it should take at least a few seconds for it to recognized a problem.
     
    Could it be that I fried both memory modules?  Seems kind of odd but maybe.
     
    Any other thoughts?
     
    Thanks,

    Brad
  • RoHe

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    Posted May 1st, 2007 15:00

    Are all peripherals unplugged, except mouse, monitor, keyboard?

    You may have to strip the system down to bare bones. Disconnect data cables from floppy drive and optical drive(s), remove all PCI cards, execpt video card, and have a RAM module only in slot 1. Then remove battery from motherboard, press/hold power button for ~15 sec to clear NVRAM (CMOS). Reinstall the battery (right side up!) and see if it boots. If not, switch RAM modules.

    If still no go, then you have to start thinking about video card, pentium, motherboard... :(

    Ron
  • MIllerbr

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    Posted May 3rd, 2007 00:00

    Hi,
     
    I disconnected all of the peripherals, including ALL of the hard drives.  Everything except the video card and still nothing.  So I pulled the CPU to reseat it.  Everything looked ok, no bent pins.  So I reseated it.  Well, now I don't get any response from the machine except for the green LED at the lower right corner of the mb.  What would cause that problem? 
     
    Now I am lost...should I start with a new CPU?  But what did I do that keeps the machine from at least sending power to the HDs?  This is strange.
     
    Any help is appreciated.
     
    Thanks,
     
    Brad