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momc

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momc

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March 31st, 2012 10:00

Dell 8400 power button

After upgrade to WIN7 ultimate  when computer was not in use it would seem to go into sleep mode. Frist let me say I upgraded on Weds.3/28/12. After that I noticed that when computer was idle for a while it would go into what I thought was sleep mode, I would push power button and computer woud power up. This morning(Sat, 3/30/12) when pushing power button the button would not power on. The  lgreen light on  the power button is not evident. I don't thin it's in the power supply because when you plug it in there are lights on the mother board. I can see where the button is supposed to connect but am not sure how to get to it.It appears the button on the front panel is not connecting to the red button thats benind it. How do I get to it? Is there a way to fix this?

  • tgsmith

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    Posted March 31st, 2012 13:00

    Momc,

    Probably what's happened is the momentary contact switch behind the power button has slipped out of its mounting.  The 8400 service manual is here:  support.dell.com/.../index.htm 

    <ADMIN NOTE: Broken link has been removed from this post by Dell>

    While the service manual can be of great assistance when removing and replacing parts, it's not much help with your specific problem.  The manual does give the location of the motherboard connector for the front panel switch.  

    To get to the front panel switch, you will have to remove the front panel.  Instructions for the 8400 are similar to those for the 8300 which is shown here: <ADMIN NOTE: Broken link has been removed from this post by Dell>

    Once you remove the front panel, you should be able to access the switch board located behind it.  Remember to be gentle in your attempts to remove and replace the panel.  With the front panel removed, you should be able to reconnect AC power and see if the switch is working.  Also, inspect the back of the front panel button to be sure it isn't broken.

    Always remove power to the system when opening the case.

    Hope the information helps.

    Note that you do not have to create a new post to comment on your previous post.  Simply click on the Reply button to add additional comments.  In my opinion, installing Windows 7 has nothing to do with your problem.

    Tony

  • shesagordie

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    46017 Posts

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    Posted March 31st, 2012 13:00

    After upgrade to WIN7 ultimate  when computer was not in use it would seem to go into sleep mode. Frist let me say I upgraded on Weds.3/28/12. After that I noticed that when computer was idle for a while it would go into what I thought was sleep mode, I would push power button and computer woud power up. This morning(Sat, 3/30/12) when pushing power button the button would not power on. The  lgreen light on  the power button is not evident. I don't thin it's in the power supply because when you plug it in there are lights on the mother board. I can see where the button is supposed to connect but am not sure how to get to it.It appears the button on the front panel is not connecting to the red button thats benind it. How do I get to it? Is there a way to fix this?

     
    momc
       
    The LED on the motherboard is the 'Stand By Power Light' [aka 'flea power'], indicates the motherboard has 'some' power is reaching it and not an indication that the power supply has not failed.
     
    You would need to replace the power switch and circuit board, located behind the front bezel

    The power switch and circuit board is one unit. Dell has not published a guide to remove the front bezel of the Dimension 8400, you can use this GUIDE,  

    <ADMIN NOTE: Broken link has been removed from this post by Dell>

    it's for an Optiplex GX50 Small Mini Tower, the procedures are the same.

    A hint: The Dimension 8400 also, has a Hex headed screw on inside right side of front bezel/panel, just below the front USB ports, holding the front panel to the metal chassis, this MUST be removed and is not mentioned in the guide.

    Bev.

     

  • shesagordie

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    Posted April 4th, 2012 08:00

    Nothing runs at all.

    momc
    Then I would suggest replacing the power supply and see if this makes a difference,  as a 'known' working power supply is needed to troubleshoot the system.
     
    You can use most standard ATX PSU's with a 24pin or 20 + 4-pin main motherboard power connector and without the on/off switch and a minimum of two SATA power connectors.

    If a PSU has the on/off switch, the back panel will have to be modified for it  [cut a hole].

    Bev.
            
  • shesagordie

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    Posted April 12th, 2012 20:00

    momc

    All the Dell Dimension 8400 motherboards have a Socket LGA 775 for the processor.

    You can install any version of the Dimension 8400 motherboard, the only difference is the chipset, the earlier motherboards have the Intel 925X Express chipset and later versions of the motherboard have an intel 925XE Express chipset. 

    Bev.

  • momc

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    Posted March 31st, 2012 10:00

    This goes with question earlier. Would the installation of Win 7 ultimate have created this?

  • osprey4

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    Posted March 31st, 2012 13:00

    Hi Momc,

    No, this is likely a hardware problem.

  • Mary G

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    Posted March 31st, 2012 13:00

    What version of win 7 32bit or 64 bit? The 8400 processor cannot run the 64 bit version. But your problem could be the power supply. The light on the motherboard is not related to power supply. What do the ABCD diagnostic lights on the back show and also what color is the power button--steady yellow, blinking yellow or off?

  • momc

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    Posted April 3rd, 2012 20:00

    It was 32 bit. the ABCD lights are not visible at all. There is no light at all on the power button.

  • momc

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    Posted April 3rd, 2012 20:00

    somewhat. Do I have to take the case that houses the hard drive and cd/dvd players to install a new one?

  • shesagordie

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    Posted April 3rd, 2012 21:00

    momc

    Does the power supply fan run?

    Bev.