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rasja

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25 years ago

R

rasja

4 Posts

0

9275

April 2nd, 2002 12:00

E-support button error

I have an 8100 Dimension. I just reinstalled windows ME. On start up I receive a service message: "Windows can not connect to E-Support button hardware. You still can acces e-support by double clicking on desktop ikon". Detail: CreateInstanace Enum() Failed. I already tried to reinstall the metolius vendor drivers on my Dell Backup Cd but the problem was not resolved. Can you give me more suggestions

  • S

    ShirleyC

    16 Posts

    263

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    Posted April 2nd, 2002 12:00

    The same thing happened to me after reinstalling WinME. Tech support had me go to their site and download a zipped file named DSC2_AO1. I was told that E-support was being discontinued. I did a search in the downloads and the file wasn't found. It's abt. 13 MBs.



    Message Edited on 04/02/02 08:56AM by ShirleyC
  • R

    rasja

    4 Posts

    263

    0

    Posted April 4th, 2002 14:00

    Thanks a lot Shirley C, I downloaded the file and everything is working fine again.
    God Bless you




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