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greatest808

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23 years ago

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greatest808

1 Message

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1096

January 3rd, 2004 06:00

Help computer keeps crashing or something

This is happening a lot lately, im on line, playing my music and then the system just like crashes, it says something about a physical memory dump and to do a systems diagnositic scan to check the compadibility of the memory and also to change the video cable on my monitor to the sub one insted of the dvd out or something like that I dont know where the systems diagnositic tool is or what to even do. Because of this problem ive lost a lot of work someone please ehelp.
  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted January 5th, 2004 19:00

    greatest808,

    Welcome to the Dell Community Forum (DCF).
    On the front of the monitor, press the A button and change it to D sub:
    http://docs.us.dell.com/docs/monitors/1800FP/English/controls.htm


    * If your system has any of the following issues:
    - System is slow
    - System won't shut down
    - System reboots when attempting to shut down
    - System locks up
    - System generates an error message
    * Run through the following steps. If you do not see a step on your screen, just skip it and continue:

    RESET & CLEAR START UP PROGRAMS
    * Click Start- Run
    * Type MSCONFIG [press the Enter key]
    * Insert the dot to Normal Startup
    * Click Apply- OK (Don't restart the system)
    * Right-click the [Start] button
    * Left-click Open
    * Double-click Programs
    * Double-click Startup (Everything you see in the start up group is actually running all the time, which just takes away from your resources)
    * Move ALL the icons in the Startup box to the desktop. Here is how too move the icons:
    * Right-click the icon [hold the button down]
    * Drag the icon out of the Start Up box
    * Let go on the desktop
    * Left-click "Move Here")
    * After you have moved all the icons onto the desktop, close all the boxes
    * Do NOT restart the system

    RESET INTERNET EXPLORER
    Set Internet Explorer to the defaults.
    * Click Start- (Settings)- Control Panel
    * Look to the left. If listed, click "Switch to Classic View"
    * Click Internet Options
    *! Click the "Delete Files" button, insert a check, click OK
    * Click the "Clear History" button, click Yes or OK
    * Under Home Page, change it to http://www.google.com or whatever you want the home page to be
    * Click the "Use Current" button
    * Click Apply
    * Click the Advanced tab
    * Click the button "Restore Defaults"
    * Click the Programs tab
    * Check the box "Internet Explorer should check to see whether it is the default browser"
    * Click Apply and/or OK. Close all boxes

    RESET POWER MANAGEMENT
    The standby application was written by Microsoft for laptops and is not very reliable on desktop computers.
    * Right click anywhere on the desktop
    * Click Properties
    * Click the Screen Saver tab
    * Choose one and set it for one minute (or however long you want)
    * Click Apply
    * Click the settings or Power button to the right of the globe
    * You should be on the Power Schemes tab
    * Under the heading! Power Schemes choose Home/Office Desk
    * Under Settings for Home/Office Desk
    - set the monitor to never
    - set the hard disks to never
    * Click Apply
    * Click the Advanced tab (if listed)
    remove any checks
    * Click Apply if you made any changes
    * Click the Hibernate tab
    remove any checks
    * Click Apply if you made any changes
    * Click OK
    * Click OK
    * Don't restart the system

    RESTORE THE VIDEO SETTINGS -
    Reset the video card display adaptor to defaults. Follow the instructions for your operating system.
    * Click Start- (Settings)- Control Panel
    * Look to the left. If listed, click "Switch to Classic View"
    * Click Appearance and Themes or Display
    * Click the Appearance tab
    * Look for Color Scheme, change to Default (blue)
    * Click the Effects button, check everything except "Use large icons", the options chosen should be Fade effect and Standard
    * Click OK
    * Click the Settings tab
    Screen Resolution = at least 1024x768 pixels
    Color quality = Medium (16 bit)
    * Click the Advanced button
    * Under the General tab
    Choose Normal size (96 dpi)
    Put a dot on, " Apply the new display settings without restarting"
    * Click the monitor tab
    Change the Refresh Rate to at least 75Htz or the refresh rate printed on your monitor
    * Click the Troubleshoot tab
    Set this to Full
    * Click- Apply- OK- OK
    * Do ! NOT restart the system

    DISK CLEANUP -
    Clean up your temporary files which can slow your computer down
    * Click Start- My Computer or double click the My Computer icon
    * Right click Local Disk (c:)
    * Click Properties
    * Click Disk Cleanup
    * After you click Disk Cleanup, Another window will be displayed. Make sure you have a check mark in everything
    * Click Ok
    * Click Yes
    * Close all boxes

    STILL HAVING PROBLEMS? -
    * Insert the Windows operating system CD into the top CD\DVD\CD-R -RW\DVD+R +RW drive. Close any boxes that may open
    * Click Start- Run
    * Type sfc /scannow [press Enter]
    * Follow any prompts. When finished, remove the CD
    * Click Start- Shutdown- Restart- OK or Click Start- Turn Off Computer- Restart


    DELL-Chris M (old account)

    #IWork4Dell