Start a Conversation
UNSOLVED

RB_Gardener

updated

25 years ago

R

RB_Gardener

2 Posts

0

4483

September 2nd, 2001 14:00

Lock Up on closing Dial Up

Most of the time when I close an internet connection everything is fine. About 5% of the time, just as I close the dial-up, everything locks up. Nothing works. Not even CTRL-ALT-DEL. I have to use the restart button. Any ideas?

Dimension XPS D300 from January 1998
still running Windows 95
ordinary phone line connection

TIA

  • E

    Erik1

    837 Posts

    117

    0

    Posted September 2nd, 2001 16:00

    The times this has happened to be it was beacuse Windows dial-up networking did not close before I tried to shutdown. To see if this is the cause of your problems, do a ctrl-alt-del and "end task" on rnaapp befor shutting down. If this works that is your problem. Microsoft has several updates available for Win 95 dial-up networking.

    Here is the Microsoft shutdown troubleshooting article:

    http://support.microsoft.com/support/kb/articles/Q145/9/26.ASP


    Erik

    Message Edited on 09/02/01 10:23AM by Erik
  • R

    RB_Gardener

    2 Posts

    117

    0

    Posted September 3rd, 2001 13:00

    I installed the latest update to the Dial-Up Networking. Time will tell if this fixes the problem. Thanks.

    RB

Dell Support Resources

Latest Solutions

View More