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laclac01

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19 years ago

L

laclac01

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February 15th, 2008 01:00

Need driver for Mass storage controller

I have a Dell 8400, i have just restored it using the restore diskes that dell sent me.  I download the drivers on dells website but can't seem to get my Mass  storage controller working.  I have a 2nd hard drive and it doesnt show up.  In device manager i have an eclimation mark on my mass storage controller.  Where can i get this driver?

  • PETER345

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    Posted February 15th, 2008 04:00

    Did you install the chipset driver first?

    Did you install the disk controller drivers?

    Presumably this is Windows XP.

    Peter




  • RoHe

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    Posted February 15th, 2008 18:00

    Did you install the Desktop System Software for the 8400?
    Correct installation order is:
    XP
    Desktop System Software, here : http://tinyurl.com/2b93ek
    Chipset driver, here: http://tinyurl.com/29eo76
    Video driver
    Audio driver
    Network driver
    etc.

    Ron
    Message Edited by RoHe on 02-15-2008 12:22 PM
  • laclac01

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    Posted February 17th, 2008 22:00

    I have download both from both the links with no success. 

    I have windows XP.  Any other suggestions?

     

  • laclac01

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    Posted February 17th, 2008 22:00

    I just did that, and it still didnt work.

    It was working perfectly before i reinstalled everything.

    Any other suggestions?

     

  • RoHe

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    Posted February 17th, 2008 22:00

    Reboot in safe mode (F8 before XP starts to load) and install the chipset again. Shut down and reboot normally.

    Ron

  • RoHe

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    Posted February 18th, 2008 15:00

    Dumb question: Did the external drive come with a CD with it's own drivers that need installation?

    Ron