I'm so upset right now with Dell Telephone Support Process. I've had my New Dimension for about 2 months now, and about a week ago my processor went out. So I called support and they supposely dispatched to their home repair technicians, it's been a week now and I still haven't heard from their home technicans to fix the computer.

I'm without a computer, and so UPSET ! This is for my first experience with PC, and supposely Dell is suppose to be the best PCs, well I'm to the point now where I'm about to throw this $2500 machine out the "F....." window.

I've been on the phone with dell support since last week trying to get an escalating or supervisor to call home repair technican so they can get my computer fixed.

And how convienent not to have any customer surveys. Goosh I'm so UPSET ................................. this is ridiculous!!!!!!!!!!!!!!!!