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blackbelt07
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April 18th, 2008 01:00
problem with memory module connector
I have a Dell Desktop Dimensions e310. It runs on the Windows XP operating system. The other day when I tried to turn on the computer, it beeped several times and the 1 & 2 diagnostic lights were off and the 3 & 4 lights stayed on and the computer would not boot up. I have 2 module connectors-A on the bottom and B on top. I have 2 512mb memory modules (I'll call them #1 and #2). I read the owners manual which said to remove the memory modules one at a time to see if one is defective. I turned the computer off and removed both modules. I placed #1 in slot A and the computer turned on. I turned it off and took out #1 and replaced it with #2 in slot A and the computer turned on. So it appears there is not a deffective memory module. I then turned the computer off and put #1 in slot A and #2 in slot B. The same diagnostic light pattern occurred and the computer would not boot up. I turned the computer off again and switched #1 into slot B and #2 into slot A. After hitting the power button, the same diagnostic light pattern occurred and the computer would not boot up. It seems that the problem is the Slot B memory module connector. These memory modules have been in since I bought the computer. They have never been changed or removed since I bought it so I don't know how the connector could have been damaged. Does anyone have a suggestion on what else could be wrong and how to correct it? If if is the connector, how do I go about replacing it. Would I have to replace the entire mother board? Thanks in advance to anyone who responds to this inquiry.
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tr4
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Posted April 18th, 2008 01:00