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Daniel8802

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21 years ago

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Daniel8802

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July 12th, 2005 15:00

Revision A06

I have the Dell Bios Revision A06.  When I restart my computer, the loader bar freezes all the way at the very end.  If I wait at least 3-5min., it will finally load, but with an error message.  The message is that the Secondary Hard Disk Drive 0 cannot be found.  On my system, I have a two internal HDDs, and a DVD-RW combo drive.  However, if I press CTRL+ALT+ DEL while the bar is frozen, the comptuer will restart like it should and everything will work fine.  Any solutions?
 
Thanks!
  • volcano11

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    Posted July 12th, 2005 15:00

    Which model computer do you have?  Did you recently upgrade the BIOS to version A06?  If so, did the problem start after you did the BIOS upgrade?  Have you tried clearing NVRAM?

    Steve

  • Daniel8802

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    Posted July 12th, 2005 16:00

    Im using a Dim. 4300 ... I upgraded my bios but it was a long time ago.  Also, I have cleared the NVRAM in the past but not within the past month.
  • Majestic

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    Posted July 13th, 2005 10:00

    I'm assuming that the system worked fine after the BIOS upgrade and that your problems start there after.  If so, try running the Dell Diagnostics on the whole system if clearing the NVRAM doesn't help.  The problems you are experiencing could be related to a failing piece of hardware like an IDE drive.
  • Daniel8802

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    Posted July 13th, 2005 14:00

    Thanks for the info! How do I run Dell Diagnostics? I don't have it on my system. What should I do?
  • Majestic

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    Posted July 14th, 2005 10:00

    You can download the Dell Diagnostics by clicking here.   Once downloaded to your hard drive just run the file and it will prompt you into creating bootable diagnostic floppy disks so have a couple of blank ones available.  Once the floppies are created just insert floppy #1 into the floppy drive and reboot the system.  The machine will boot from the floppy and prompt you into running the diagnostic program.
  • Daniel8802

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    Posted July 14th, 2005 16:00

    ugh bad news ... i have no floppy disks ... my flash drive took over. What do I do now?
  • Majestic

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    Posted July 16th, 2005 11:00

    Then download the hard drive version of the diagnostics that can be found by clicking here.  Follow the directions on the download page for installing and using the utility.  
     
    If your system came with a Dell Resource CD then also try booting the system from that media to see if the diagnostic utilities were included.
  • Daniel8802

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    Posted July 20th, 2005 03:00

    I installed like it said, but I do not see the CDD110 file?  What should I do?
  • Majestic

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    Posted July 20th, 2005 12:00

    The CD110910 file is the version of the Dell Diagnostics that creates a bootable diagnostic floppy disk(s).  The version you downloaded and installed should have been the diagnostics that can be run from the hard drive.  Double to check see if the CD110910 file wasn't put into the folder/directory that you installed the diagnostics to.  After the installation of the diagnostics to your hard drive, you should be able to run the diagnostics from an executable file found in that folder/directory.
  • Daniel8802

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    Posted July 20th, 2005 18:00

    :Well I did the long test but I was up to 3 hours so I cancelled because I needed to get on the computer, and I wasn't sure if it has frozen or not.  I used the Dell Resource CD.  Here are my results below - Thanks for your help!!smileyvery-happy: