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torresol

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26 years ago

T

torresol

14 Posts

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8418

August 26th, 2000 14:00

SHELL32.DLL not found?????????

During boot up, about 10 seconds after the "Windows 98" screen appears, the following explorer dialog box message pops up , "Error
>> > Starting Program: The SHELL32.dll file cannot start. Check the
>> > file to determine the problem." After I close and hit OK on all
>> > dialog boxes, I get a blank screen. The only thing I can do
>> > afterwards is to move the mouse cursor around but the computer
>> > doesn't respond.
>> >
>> >I ran the McAfee Startup Disk, but it didn't find any virus
>> > problems, and all my files are still there. I also tried extracting the SHELL32.dll file from the WIN98 CD, but the problem still persists.
>> >
>> >Thanks in advance for your prompt response!
  • DELL-Cody

    2 Intern

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    2166 Posts

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    Posted August 26th, 2000 23:00

    You should extract the SHELL32.DLL from the Windows 98 CD into the root directory of the C drive (C:\). Then, delete SHELL32.DLL from the C:\WINDOWS\SYSTEM folder, and move the SHELL32.DLL from the root of the hard drive to that folder. Restart the system, and see if it will boot. If it does not, you may need to remove and reinstall the operating system.



  • torresol

    14 Posts

    223

    0

    Posted August 27th, 2000 02:00

    How do I remove and reinstall the WIN98 operating system from DOS?
  • DELL-Cody

    2 Intern

    •

    2166 Posts

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    Posted August 29th, 2000 23:00

    You may want to consult the following Dell Knowledge Base article for further information on installing Windows 98 (make sure to back up any data on your system before attempting to format the hard drive):

    How do I install Microsoft® Windows® 98 or Windows 98 Second Edition (SE)?