
UNSOLVED
SHELL32.DLL not found?????????
During boot up, about 10 seconds after the "Windows 98" screen appears, the following explorer dialog box message pops up , "Error
>> > Starting Program: The SHELL32.dll file cannot start. Check the
>> > file to determine the problem." After I close and hit OK on all
>> > dialog boxes, I get a blank screen. The only thing I can do
>> > afterwards is to move the mouse cursor around but the computer
>> > doesn't respond.
>> >
>> >I ran the McAfee Startup Disk, but it didn't find any virus
>> > problems, and all my files are still there. I also tried extracting the SHELL32.dll file from the WIN98 CD, but the problem still persists.
>> >
>> >Thanks in advance for your prompt response!
>> > Starting Program: The SHELL32.dll file cannot start. Check the
>> > file to determine the problem." After I close and hit OK on all
>> > dialog boxes, I get a blank screen. The only thing I can do
>> > afterwards is to move the mouse cursor around but the computer
>> > doesn't respond.
>> >
>> >I ran the McAfee Startup Disk, but it didn't find any virus
>> > problems, and all my files are still there. I also tried extracting the SHELL32.dll file from the WIN98 CD, but the problem still persists.
>> >
>> >Thanks in advance for your prompt response!
Responses (3)
Solutions (0)
- You may want to consult the following Dell Knowledge Base article for further information on installing Windows 98 (make sure to back up any data on your system before attempting to format the hard drive):
How do I install Microsoft® Windows® 98 or Windows 98 Second Edition (SE)?

DELL-Cody
2 Intern
•
2166 Posts
223
0
Posted August 26th, 2000 23:00