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GDK

updated

19 years ago

G

GDK

3 Posts

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5605

February 6th, 2008 11:00

Start up Problems

A friend of mine just purchased the Dell inspiron 530 @ Christmastime. It was working fine until He shut the pc down at night and started it up the next day and as far as it will go is at a screen that say's www.dell.com. Will not load Windows Vista.

He cannot proceed any farther.  He has ask for my help. I am also a dell customer, but I have never had this problem with my pc. Any help that anyone can give me on how to fix this problem would greatly be appreciated.

  • PETER345

    1 Rookie

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    5796 Posts

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    Posted February 6th, 2008 14:00

    What is the color of the power light?  Is it blinking?

    Are there any beeps?  If there are, the pattern is important.

    Since it is still under warranty, I would contact Dell and they should get right on it (there is no doubt that it is broken).

    Peter


  • matrixneo99

    10 Posts

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    Posted February 6th, 2008 18:00

    try to boot to safe mode if you can. F8 - safe mode... if not, you can run diagnostic tests.... are there any diagnostics light in your tower???
  • GDK

    3 Posts

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    Posted February 7th, 2008 20:00

    I think that I have it fixed for now. I am keeping my fingers crossed.  Needed to do a Bios critical update. Working good so far.