‎Startup Error Message | DELL Technologies

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big_montana

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big_montana

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December 21st, 2010 19:00

Startup Error Message

I have a Dell XPS 420 and I'm getting a weird error message on startup. Prior to booting into windows, I get a DOS screen that says:

Port-02: hard disk,
Port reset failed

Is this a hard drive failure or is it a problem with my motherboard? Something else?

P
Phil1976
9 Posts
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Posted December 21st, 2010 23:00
Try looking here:

hope it helps.
MG
Mary G
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20095 Posts
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Posted December 22nd, 2010 14:00
Do you have a second hard drive that you added? If not, turn off sata port 2 in the bios and the message should go away. Port 2 is where a second hard drive goes. Port 0 is your main drive.
CB
Constantin.Bulu
1 Message
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Posted December 13th, 2012 21:00
Yes, I did this and it worked as expected (with Port 1 instead of Port 2): I remained with only one hard drive, on Port 0. However, my intention with Port 1 was to have a second hard drive there. How can I still make use of it?

Thanks,

Constantin