
UNSOLVED
T
timandjulz2
8 Posts
0
42171
February 27th, 2014 21:00
XPS 8300 CPU Overheating
When transcoding video my processor i7-2600 is getting over 150 degrees Fahrenheit, 65 Celsius, As soon as it gets that high my systems starts bogging down and gets unstable.
None of the fans in the computer ever seem to increase their speed.
If I use Speedfan 4.49 I am able to manually increase the fan speed. At 100% speed the computer sounds like it is taking off and the CPU gets down to a balmy 135F.
I checked the BIOS and there are no settings to control the fan. I checked for a "quiet" setting but didn't find that either.
Some quick facts:
- This is a clean (I wiped and installed) Windows 7 Ultimate 64bit system. I don't have the original Dell partitions.
- I put a second fan in the case pointed directly at the CPU. No real improvement.
- I ran the dell system detect software. Chipset and Intel AMT HECI were up to date.
- Entire system has been blown out with a garage air compressor (Thanks stevearc... forgot to mention that)
Please help! Is there a way to have the system keep the processor cool?
Thanks
Tim
Responses (12)
Solutions (0)
timandjulz2
8 Posts
1904
0
Posted February 27th, 2014 22:00
From what I have read, CPU coolers are often not compatible with dell XPS mother boards. Either due to number of wires (mine has 4) or non-standard mounting brackets.
It seems like there is something wrong if I can easily overheat the CPU. Surely Dell didn't design these systems with an overheating flaw.
Thanks for your suggestion. But I'd like to hear someone having solved this problem with the same computer just to be safe. Otherwise the odds are I would end up buying the wrong CPU cooler.
Cheers,
Tim
open your case and just clean out all the dust inside the cpu and heatsink the fans everywhere some people buy the cans of compress air (but with my experience for really clog up pc you will need 2 cans at least) for my daughter and oncle and brother pc (Theres would get so hot the pc would shutdown) all i did was use my shop vac and put it on blown mode not vacuum (dont go to close ) and there computer where clean and work now perfectly at normal tempeture no more problems....
timandjulz2
8 Posts
1904
0
Posted February 28th, 2014 05:00
Already blown out with a garage air compressor. Thanks for reminding me stevearc... I have updated my original post.
timandjulz2
8 Posts
1904
0
Posted February 28th, 2014 06:00
I haven't tried taunting it yet Steve. :-)
Actually, I should have mentioned I had blown it out. That is the most common cause of overheating.
I cannot for the life of me figure out what is going wrong. It is odd that Dell would use a different heat sink/fan than everyone else since it would likely increase costs. So I can't just plug another one in. In any case, the MB is obviously not doing anything with the information it has on the CPU heat. That or there is some circuitry in the fan that is preventing it from responding.
Anyone else have an idea?
It is odd that Dell would use a different heat sink/fan than everyone else since it would likely increase costs. They don't: it's a standard Intel four-wire fan. The main difference is that the heatsink fastens to the motherboard with screws rather than plastic push-pins. I used ordinary screws to attach the Vortex, but some coolers would need spring-dampened screws like those sold by Sidewinder Computer.
timandjulz2
8 Posts
721
0
Posted February 28th, 2014 11:00
I was thinking of trying that but dubious of it working. If the fans don't spin up when the CPU is overheating then it would point to a MB or software problem.
Since the fan can be manually spun up using third party software it doesn't appear to be related to the fan.
And since the third party software is measuring the temperature well, it doesn't appear to be related to that either. It has to be the interpretation of and taking action on the overheating.
I think I will give reapplying the thermal compound a shot.
On a side note... the wife has been frustrated with the Dell's stability. Would love a way to make her happy. Thanks to everyone for contributing. :emotion-1:

rdunnill
8 Professor
•
8811 Posts
•
35254 Points
1904
0
Posted February 27th, 2014 21:00
I installed an aftermarket cooler (Cooler Master Vortex) in my XPS 8500, and the same can be done (with the cooler of your choice) with an XPS 8300.