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miog44

updated

12 years ago

M

miog44

5 Posts

0

17146

December 24th, 2014 07:00

xps 8700: Missing Drivers? (Device Manager)

I dont know who to ask?

where is any dell support email or phone number?

i have a desktop xps 8700 and i know my servicetag.

where can i talk to soneone solving my problem?

i bought a sell support service.

where is it?

device manager . missing drivers?

this 2 items are marked by the yellow explanation mark:

(other devices tree in device manager)

- PCI comunicationcontroller

- SM Bus Controller

i cannot find the under drivers fpr my product.

where do i find this missing drivers?

also my LAN isnt working (wlan works)

thanks

  • miog44

    5 Posts

    584

    0

    Posted December 24th, 2014 08:00

    pm error:

    Sorry, there was a problem with your last request!

    Either the site is offline or an unhandled error occurred. We apologize and have logged the error.
    Please try your request again or if you know who your site administrator is let them know too.

    is anything working on dell websites by the way?

  • miog44

    5 Posts

    584

    0

    Posted December 24th, 2014 08:00

    hi,

    why i have to solve this in a public forum?

    all my data is known - also my product.

    as i am logged in with my account!

    thanksa for your feedback - how to continue.

    do u have an email or pm?

    thanks

  • osprey4

    6 Operator

    34230 Posts

    584

    0

    Posted December 24th, 2014 08:00

    Hi Miog44,

    I posted the tech support URL in your other thread.

    Please tell me how this problem started. Are you trying to reinstall Windows? What operating system do you have?

  • miog44

    5 Posts

    584

    0

    Posted December 24th, 2014 08:00

    i couldnt sent u a private message.

    error message!

    i could nt access technical supprt = error message (country anything)

    are u dell staff?

    i tried to (secured) pm u my service tag but also the private message tool here didnt work ;-(

    i cant post back.

    also i cannot use the technical support as it shows me any error on country country country anything.

    omg

    i am NOT a beginner and i cant not find any supprt that i can reach since ca 3 houres.

    ;-(

    this is my service tag:

    [Admin Note: Service tag removed per TOU]

    i installes win 8.1 on a ssd. took out the msata whatever as inside

    thanks

    maybe u can pm me?

    i just need the 2 mentioned drivers!

    thanks

  • osprey4

    6 Operator

    34230 Posts

    584

    0

    Posted December 24th, 2014 09:00

    I am getting your PMs (four so far). Please ignore the error messages. There appear to be some minor forum issues.

    First, please refer to the OS installation guide I've linked to below.

    Second, you indicated you are reinstalling Windows 8.1 on an SSD. Be sure you have installed the chipset driver before any other device driver is installed. Here are all of the drivers for your system. If no driver is available, either Windows provides a native driver, or the device is associated with another device driver that has not been installed properly.

    Once you have reviewed those two items and taken appropriate action, please post back and let me know where things stand.