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Philano1

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Philano1

4 Posts

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March 3rd, 2005 22:00

500m 2nd battery doesn't charge

I have the same problem as many others. My 2nd battery has been delivered with 39% energy. When I tried to charge it, it did not and remained at that level more or less. However, the battery dischages but doesn't charge more than 39%. Did DELL deliver me a 2nd hand battery??????

I wonder if somebody of you guys has got a good idea how to solve this problem...
  • Rollie_R

    2 Intern

    2248 Posts

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    Posted March 4th, 2005 19:00

    Philano1,
     
    Thank you for using the Dell Community Forum.
     
    Is this a battery for the media bay, or an extra primary battery?  Does your 1st battery work correctly? 
     
    Please contact Technical Support about this problem.
     
  • Philano1

    4 Posts

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    Posted March 5th, 2005 07:00

    It's the second battery in the media bay that does not charge. Now it remains at 4% and does not charge at all although in Windows XP and in BIOS it says that the battery is charging. However, after 2-4 Minutes the light green battery-LED-indicator on the laptop turns off and it remains at 4%. The first battery charges normally.