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JR020301

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17 years ago

J

JR020301

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January 31st, 2010 23:00

Base System Device error or problem

We have an Inspiron 1525 that was loaded with malware and viruses.  We are reloading Win XP instead of Vista.  Install is going well but I am seeing 3 errors on the device manager...."Base System Device" with a yellow question mark.  I look at the properties / hardware id and see a message...PCI\VEN_1180&DEV_0592&SUBSYS_022F1028&REV_12
How can I correct this?

  • osprey4

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    Posted February 1st, 2010 05:00

    Hi, JR020301:

    First, make sure you install the chipset driver first, as this is needed for the OS to identify other components correctly. The last time I saw this issue, it turned out to be the modem. But there is a little utility you can Google called the Belarc advisor that is able to analyze your system and identify hardware components. You might want to use that.

  • JR020301

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    Posted February 2nd, 2010 15:00

    Thanks for the help.  I have one issue left...in the device manager I have a yellow question mark with a "Base system device" as the name.  The id for this is....PCI\VEN_1180&DEV_0592&SUBSYS_022F1028&REV_12.  When I google this it really doesn't show me anything.

    Any ideas?

    Thanks

  • Davet50

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    Posted February 2nd, 2010 16:00

    Download and install  driver.99.9% of the time this error is related to the card reader..

    Do not use the download manager chose the option to download via web browser.