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pattygrace
4 Posts
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December 8th, 2009 09:00
Blinking cursor at startup
I get a blinking cursor on a black screen in the upper left when I power up my friend's Dell Inspiron 1526. I can get to the Setup Menu and the Boot Menu by clicking F2/F12. How can I resolve this? Do I need a recovery disk? If so, how can I obtain one? This is a Vista system.
Thank you for anything you can do to help. This system is just one year old. :emotion-15:
pattygrace
4 Posts
613
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Posted December 8th, 2009 12:00
Thank you for your reply. Unfortunately when I select Diagnostics and click Enter I get the black screen with the blinking cursor on the upper left. Any ideas?
pattygrace
4 Posts
613
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Posted December 8th, 2009 13:00
Sorry about the garble above!:emotion-10:
pattygrace
4 Posts
613
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Posted December 8th, 2009 13:00
I also want to add that I when I power up the Dell I get a message stating:
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available.
Please connect a Dell adapter …
To resolve this issue, try to reseat the power adapter.
Strike the F3 if you do not want to see the power warning messages again.
Strike F1 to continue; F2 to run setup utility.
Press F5 to run onboard diagnostics.
F1 allows me to continue to the boot menu; but F2 and F5 are unresponsive. I downloaded the Dell Diagnostics drivers to a CD but so far have had no luck booting from it.
Thanks for any suggestions! Unfortunately this computer is just over a year old and just out of warranty.
ejn63
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Posted December 8th, 2009 12:00
Press F12 at powerup and boot to the Dell diagnostics. Run the extended hard drive and memory tests.