UNSOLVED

wwtraveler

updated

12 years ago

0

8909

May 27th, 2014 14:00

Bluetooth device recognition problem.

My Vostro 1500 with wireless 355 Bluetooth module installed does not allow my Logitech V470 mouse to move the cursor after a computer power up. So I have to go thru the procedure : remove the device, then add a device which installs the driver. The OS is Windows 7. How can I avoid having to go thru this procedure every time I turn my laptop on?
  • 288

    0

    Posted June 2nd, 2014 20:00

    When Bluetooth mouse dropped out, I'm now getting a statement "Windows has stopped this device because it has reported problems. (Code 43)."

    Does this mean my problem is with the Dell 355 module?