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riddhesh002

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13 years ago

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riddhesh002

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June 28th, 2013 22:00

booting problem

my two days old inspiron 15r 5521 laptop showing booting problem 

it shows 

no boot device found.press any key to reboot your machine .

when i press any key the same msg showd up .. 

when its reboot it shows 

checking media 
checking media fail 
checking media fail 

and then again that msg showed up 
pls help me

  • DELL-Ravi Ch

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    Posted June 28th, 2013 22:00

    Hi riddhesh002,

    I would suggest that you run the diagnostics on the computer by following the steps mentioned below and check if there is any issue with the hardware on your system.

    1. Turn on or restart the computer.
    2. Immediately at the Dell logo screen, starting tapping the key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again).
    3. At the One Time Boot menu, press the arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the hardware Diagnostics.
    4. Write down any error codes listed. Reply to us with the error codes.
  • riddhesh002

    1 Rookie

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    8 Posts

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    Posted June 29th, 2013 03:00

    Error code detected 2000-0145

  • DELL-Ravi Ch

    Moderator

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    7112 Posts

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    Posted July 1st, 2013 22:00

    Hi riddhesh002,

    The error is related to hard drive. I would advise you to refer to Pg. no.23 – 25 using the first link to remove and reseat the hard drive on the system and then use the second link to download and flash the BIOS on the computer. Rerun the hardware diagnostics.

    Dell Inspiron 5521 manual: http://bit.ly/UB7A3C

    Dell Inspiron 5521 BIOS: http://dell.to/1b3UUZ5

    Please let me know if this helps.