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PrincessK1

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10 years ago

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PrincessK1

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October 17th, 2016 09:00

Computer won't boot up right. HELP!

For the last 2 or 3 days every time I open my Dell laptop or plug it back in and turn it back on, it will give me first a blank screen with a circle turning, then it goes to some list. I don't understand the list. I took a picture with my phone, but have no way to upload it here.

The most confusing thing is that TODAY, I tried booting it up and nothing different happened. TWICE! Then, as I am typing this up on my desktop computer, my laptop FINALLY boots in. Is there some type of virus scan that takes this long to operate?

  • ejn63

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    87468 Posts

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    Posted October 18th, 2016 04:00

    It would be a good idea to run a full diagnostic on the system - F12 at powerup.

    If you require further assistance, we'll need to know what errors showed up -- along with the system model information (i.e., Inspiron N5110, 5521, etc.).