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Stewby

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Stewby

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May 28th, 2004 13:00

D800 Overheating

My D800 died for over a week, and "magically" started working again.  When it came back, an error screen appeared saying the system had shut down due to an overheating problem.  How do I diagnose the problem?  I have seen messages referring to diagnostic tools to check CPU temp and fan operation.  Where do I find these tools?  
  • RABlack

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    Posted May 28th, 2004 14:00

    If you press F12 during boot up, while the dell logo is still on the screen, you will get a message saying something like "preparing one time boot menu".  When this menu appears, select the diagnostics option and your laptop will boot into a special diagnostics mode.  You should be able to diagnose options from there.

    If that says everything is ok, try downloading i8kfangui (search google, I can't remember where it is right now) to be able to see the various temperatures for bits of your laptop.

    Richard

  • Stewby

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    Posted May 29th, 2004 02:00

    Well, I ran the diagnostic and it stopped on the video card.  It gave me a series of tones, like an alert, then 3-2-3 beeps.  It never finished, just kept the pattern up.  Where do I find what this means, other than it has issues with the video card?  By the way the video on the laptop seems fine, and it is a GeForce4.
  • KeeperC

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    Posted June 4th, 2004 09:00

    I got exactly the same result when I ran diagnostics on my D800. My screen works perfectly, too, and I've never had an overheating problem despite the fact that the machine is generally run flat-out 24/7.

    I never got any response on why the diagnostics gave this response or on why they wouldn't go any further. Hopefully, I'll find out now.

    Message Edited by KeeperC on 06-04-2004 11:06 AM