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Dell Support
Has anyone else here had/have major problems with Dell support?
I have had a problem with my machine for weeks now after they replaced a bad mainboard, and have had to wait on hold for easily a total of 12 hours between at least eight calls in the last 10 days before I was able to talk to anyone.
Has everyone had these problems? How have you successfully dealt with this issue?
They have even given me special codes to get directly to people, but those people never pick up, and they do not return phone calls.
What should we do? Is this a common problem for everyone?
I have had a problem with my machine for weeks now after they replaced a bad mainboard, and have had to wait on hold for easily a total of 12 hours between at least eight calls in the last 10 days before I was able to talk to anyone.
Has everyone had these problems? How have you successfully dealt with this issue?
They have even given me special codes to get directly to people, but those people never pick up, and they do not return phone calls.
What should we do? Is this a common problem for everyone?
