Hi there,

I have a machine that was protected with a HDD password and, as any IT manager's nightmare, right after setting it the following first trial have failed to let us use the hard drive.

We also set the bios admin password (the one which is required to make changes in bios) and this one is working accordingly.

On the HDD password bios page you can read that you can use the admin/master password to remove the HDD password (supposedly without losing data), but I wasn't able to find how could that be done, can someone tell me how?

Best outcome: Use the admin password to disable HDD password.
Unacceptable but still possible solution: Erase the whole hard disk altogether with the password.

The system is a Dell Inspiron 7560 (S/Tag

) and we have about 60 more machines to set BIOS/HDD passwords, any help is much appreciated.