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FocusedMoments

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November 27th, 2009 20:00

Error Code 5300:0119 | Video Memory Failed

Hi Dell - my wife's laptop (Inspiron 9400) screen died recently.  After playing with it the screen (kinda) came partially alive, and I was able to get into the diagnostics tool.

It showed multiple errors on Video Memory, error code 5300:0119. 

I am assuming it requires at new video card. 

Can you let me know

a) if this is correct and

b) where I can get it from, and how much? (Canada)

Many thanks

  • ejn63

    11 Legend

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    87469 Posts

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    321256 Points

    1751

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    Posted November 28th, 2009 03:00

    Yes, the video card has failed.  I wouldn't bother buying another nVidia card - they're all a few years old now and whatever you buy will simply fail again in a few days, weeks or months - and come with only a 90-day warranty.

    The ATI X1400 card for these models is reliable and costs less than the nVidia options - figure on $200-250US for one.  You can find them from parts-people.com, impactcomptuers.com, or other Dell parts resellers.

     

  • 1751

    0

    Posted November 28th, 2009 06:00

    That's really helpful - thank you so much!!  I'll be ordering one shortly :)

  • 1751

    0

    Posted November 29th, 2009 03:00

    you might try baking it if your out of warranty as a last resort and at your own risk

    http://www.hardforum.com/showthread.php?t=1421792

    my post on the subject might have some more information that would be helpfull

    http://www.hardforum.com/showpost.php?p=1034471576&postcount=499