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ednorton759

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13 years ago

E

ednorton759

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July 18th, 2013 10:00

Factory Restore Vista

Working on a Dell laptop that pretty much needs to be reset to factory settings. It is a Dell Inspiron  1501 running Vista.

This is for a relative...it's not mine so I do not have any experience with this laptop and have never used Vista. I have no discs with it.

I can start it up but it is extremely slow etc so I can access everything. It has a Restore Partition. In other machines with xp & Win 7 you can do a recovery via the Factory recovery partion even without discs. In control panel there is a backup & recovery utility that lets you use a backup but it does not let you ausethe factory restore partion. It just says there are no back ups on this computer. Is this a Vista thing?

Can anyone suggest how I make it see or use the recovery partition?

Thanks

  • DA

    DELL-Amogh G

    6 Operator

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    1499 Posts

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    Posted July 18th, 2013 11:00

    Hi ednorton759,

    As you have mentioned the system is running slow, you may run hardware diagnostics on the system to check for hardware functionality, by following the steps below:

    • Reboot and press to enter the Boot Menu
    • When the boot device list appears, highlight ‘Diagnostics’ and press
    • The computer begins to run the ‘Pre-boot System Assessment’, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
    • In case any hardware component is bad, you will get a corresponding error

    To check how to restore the system back to factory settings, please refer to the link: http://dell.to/15LzeMK.

    Hope this helps. Please feel free to reply for any further assistance.

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