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Maryam Sweety
4 Posts
0
51438
June 27th, 2013 02:00
fan error
i got a laptop Dell inspiron N4050 and it's running really well, until I noticed yesterday that the fan has stopped and my laptop has been heating up and turning off immediately.
I pressed F12 while booting up my laptop and ran the diagnostics on my laptop and came out with this Error.
error code: 2000-0511
validation: 65371
i also found another error while checking hard drive
error code: 2000-0142
validation: 47076
Please help, i do not have my warranty anymore.
Dell-Rajesh R
6 Operator
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3318 Posts
33978
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Posted June 27th, 2013 03:00
Hi Maryam Sweety,
2000-0511 indicates Fan - The fan failed to respond correctly. We need to do BIOS update.
Let’s try running diagnostics once the BIOS update is done.
- During BIOS update verify that the computer is connected to an AC Adapter.
- Disconnect any third party peripherals connected to the computer before performing BIOS update.
- Do not turn off the computer during the BIOS update.
- Do not restart the computer during the BIOS update.
- Ensure battery charge is more than 20% during BIOS update.
Note: Plug your computer to a good, working UPS before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or buy a new motherboard.
Now rerun the diagnostics.If the issue persists we need to replace the fan
2000-0142 indicates hard drive failure. We need to get the hard drive replaced.
***Note: Backup data by contacting a local technician of possible.
As the warranty has expired, I recommend to contact expired warranty services.
Dell Expired warranty services (US): http://dell.to/1bMx5me
Awaiting your response!
Maryam Sweety
4 Posts
33978
0
Posted June 27th, 2013 18:00
this BIOS version has already been installed. tried again but this msg appeared
"cannot flash to the same bios version"
would you plz tell me that where is the authorized Dell repairing center in Lahore, Pakistan?
Dell-Rajesh R
6 Operator
•
3318 Posts
33978
1
Posted June 30th, 2013 07:00
Hi Maryam Sweety,
We need to replace the fan and the hard drive on the computer inorder to fix the issue.
****NOTE: Backup data before replacing the hard drive.
Refer the following link which has contact information for Dell authorized service centre in Pakistan:
http://dell.to/15hkKaG
http://dell.to/10sIk14
Please reply for any further questions.