Welcome to the forums Devin :emotion-21:

the only reason I am here is that... alienware's support and forums have declined lately to horrible levels.

And you think the support is going to be any better in here :emotion-3:

As a browse of the forums will show... many forum members on here are also having nightmares trying to get [effective] tech support :emotion-6:

From what you've said, I assume you've already tried the various tech support options available to you - i.e. telephone, Live Chat, +/or email?

Thankfully however... there are many clued up community members who might be able to offer you advice.

In the meantime though, you're stuck with me :emotion-3:

What OS are you using first of all?

Have you tried reinstalling/updating the graphics drivers? 

I don't know what version Dell offers on the Aurora M9700 'Drivers & Downloads' page, but you can download/use the latest notebook graphics drivers directly off the Nvidia website.

Other than the graphics drivers - although they probably don't have any bearing on the problem you're having, are all your other drivers up-to-date (in Device Manager)?

I am going to try to switch the cards, as the m9700 has sli gpu, and disassemble/reassemble the sli unit and see what happens

You're talking there as if it was going to be as easy to do that in a laptop, as it is to do in a desktop system!?

I take it you've had plenty of experience in stripping laptops, and working on the various components?

Well nothing i said i was going to do worked, so i decided to do something i should of done in the first place and plugged it into a seperate monitor, and it worked.  What would be causing it to not display on its own monitor, dead/defunct monitor?  bad connections? bad wires?  I have already check all wires and connections on the monitor side, seemingly nothing wrong, this weekend i will probably check them on the motherboard side and hopefully find the problem.  Any advice/different ideas?  Thank you.  Devin