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jbreedon

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21 years ago

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J

jbreedon

3 Posts

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5356

August 12th, 2005 19:00

Keyboard problem

I have an Inspiron laptop that it one month old and this evening the keyboard has started to cause me some problem.
 
firstyt the shift5 ' {' prints '{_'
also 'y' prints 'y6' and 't' prints 't5'
 
it must be the keyboard membrane or the keyboard but5 it has hardly been used or moved!
 
What is the best approach to getting this fixed?
 
John B
  • DELL-Corey

    2570 Posts

    646

    0

    Posted August 19th, 2005 16:00

    jbreedon,

    Thank you for using Dell's Community Forum.

    You should contact us for that.
  • 646

    0

    Posted August 27th, 2005 17:00

    I am having t5he same problem! Please let5 me know if t5hey6 were able t5o fix y6our key6board issues!! I am get5t5ing very6 frust5rat5ed. I have scanned for viruses wit5h McAfee and t5rendmicro and neit5her one shows any6 virus. Any6one else having t5his problem??

    glassdecor

  • bicekid

    2 Posts

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    Posted October 3rd, 2005 01:00

    y6es i got5 t5he same problem on my6 inspiron 2200. ot5her key6s do messed up st5uff t5o. ive searched around and t5his seemes t5o be a wide spread problem t5hat5 has not5hing t5o do wit5h how a comput5er is t5reat5ed.
  • jbreedon

    3 Posts

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    Posted October 3rd, 2005 18:00

    You need to get the problem fixed through Dell - they replaced the keyboard for me under warranty
     
    Cheers
     
    John B
  • 646

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    Posted November 13th, 2005 12:00

    Corey,

     I was reading some posts in community forum, because i am having the same keyboard problem with my inspiron 2200, which is out of warranty, and I was wondering what I should do about it. This laptop has not had much use, and is only 6 months old. It seems to me that DELL should help us and give us new keyboard, or at least supply information at no cost as to what we should do. The laptop is not useable.

    Thanx,

    Janis Murphy

  • 646

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    Posted November 13th, 2005 12:00

    Whatever happened, I am having the same problem. thanx
  • apolozov

    7 Posts

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    Posted November 17th, 2005 20:00

    Guys,

    The solution is pretty easy :

    - unplug the touchpad (unclip  the power button panel, remove the keyboard. it is near the keyboard connector)

    - call Dell and ask a new one :)

     

    I had exactly the same problem on my XPS : tried a new keyboard and even a new motherboard : no luck, the problem was there. So, I tried to unplug the touchpad and it helped !

    Alex

    Message Edited by apolozov on 11-18-2005 07:56 AM

    Message Edited by apolozov on 11-18-2005 07:57 AM

    Message Edited by apolozov on 11-18-2005 07:58 AM

  • apolozov

    7 Posts

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    Posted November 17th, 2005 20:00

    See the previous post

    Message Edited by apolozov on 11-18-2005 07:55 AM