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Alexfun

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23 years ago

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Alexfun

2 Posts

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7952

December 31st, 2003 21:00

LCD/Monitor problem!

I have a problem with my LCD. It just started recently. My laptop, inspirion 8500, is about 2 months old.

An area on my screen ( upper right against the border) looks as someone is pushing on it - the pixels move outwards. That happens even if i touch any area of the lap top, including the keyboard while i type ( with each touch of the keyboard, it looks like i'm touching the screen) .

It is very annoying, and now that i saw it for the first time, i keep looking at it.

What is the problem and how can i fix it?

 

Thanks a lot.

  • 516

    0

    Posted January 1st, 2004 00:00

    HELLO ALEXFUN,

          does it affect the problem also if you try to move the lcd panel, like trying to swivel it? and  try connecting the system to an external monitor; it the display is normal on the external monitor, it could be the your lcd is damaged.\

    Bench

  • Alexfun

    2 Posts

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    Posted January 1st, 2004 17:00

    Hi Bench,

    yes that occures as i am touching any area of the laptop, icluding closing or oppening the lid.

    To me it appears that it might be damaged.  The thing is that i never had any accidents with it, and it's being taken care off well.

    I noticed that problem recently, but it might off been there before. It's NOT  very noticable, but like i said, now that i noticed it I keep staring at it.

    This is my second "inspiron", the first one came with a scratch on the screen.

     

    Thanks

  • naqoyqatsi

    260 Posts

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    Posted January 1st, 2004 22:00

    it seems that there is some pixels that are damaged. why don't you call dell tech support and have them replace your lcd.
  • Shubox8

    1 Message

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    Posted January 2nd, 2004 00:00

    Well use caution when calling support.  If they make you mail it in to them flatly refuse.  I had the EXACT same problem you do talked to the support person he said that I had to mail it back.  Seems when they got it they found a crack refused to fix it and mailed it back to me now the screen doesnt even work at all.  I went round and round with cust service with this issure for 5 days straight and I finally gave up.  Will never buy a Dell again.

    Darin Czubak

  • naqoyqatsi

    260 Posts

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    Posted January 2nd, 2004 03:00

    i think there are two kinds of service with dell, the in-house service and the mail-in service. if you got the in-house service then go for it. if you have the mail-in service then you have no choice but to do that.