UNSOLVED
Lines in my screen
Good day, my screen start showing a blueish line today, it is horizontal and its freaking me out, i work editing images and i need the best quality in my screen, i plugged an HDMI Cable and the line doesnt appear in the TV, so i suspect is a hardware problem but i'm not sure.
This is how it looks s13.postimg.org/.../Captura_de_pantalla_2016_11_24_01_10_34.png
if someone knows what can i do or how to fix i would really apreciate any tips.
DELL-Chris M
Community Manager
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Posted November 24th, 2016 21:00
I do not see the line in your picture? What specific Dell laptop model? Boot the laptop into safe mode. Do you see the line? Have you reinstalled the GPU driver?
Dell Laptop LCD BIST (Built-In Self Test)
* The laptop is off
* Press and hold the D key on the keyboard while pressing the power button, then release both at the same time
* This will initiate colored screens to allow you to inspect the entire LCD for color purity and to better identify defects
* Take pictures of the LCD defect
* Save them onto a working computer as JPG files
* Post pictures of the LCD BIST showing the issue
DELL-Chris M (old account)
#IWork4Dell