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spudsfriend
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April 1st, 2002 16:00
Power Supply???
My Web PC simply quit. It will not power up. It has no lights on the back. The fan is not on. I have plugged and unplugged everything. I have spent hours on the phone with tech support and to no avail. I simply got "it could be your power supply or motherboard." How do I know and where do I get a power supply that will fit my Web PC if that is what it is? My service tag was not recognized when I submitted it online to try to get help with parts. I have spent much time and my frustration level is very high. My PC was purchased 2 years ago and I have been very dissatified with its performance and the service I have received from Dell. Has anyone else out there had this problem with your Web PC? If so, how did you solve it? I am assuming that from the service I have received from Dell that they do not count on repeat business!
Thanks!
Thanks!
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Posted May 27th, 2003 23:00
I have had my WebPC for a couple of years now. This past weekend, the fan on the power supply started making very erratic sounds. I suspect the bearing is going. It looks like you cannot replace just the fan, instead the entire power supply must be replaced. I want to take care of the problem before the fan goes and the system burns out.
How would I go about ordering a new power supply for my computer? I tried calling customer support, and I was treated like a hot potato being passed from group to group. The first question is, are the power supplies still available?
Any help would be greatly appreciated.
Thanks,
Rick Chin
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Posted May 29th, 2003 10:00
A few drops of mobile 1 oil on the fan bearings will fix this.
Check this out.
http://www.zdnet.com.au/itmanager/technology/story/0%2C2000029587%2C20275084%2C00.htm
Take out fan. Open Label. Add A Few DROPS don't Drown it.
Lift the lil rubber boot. And Add the oil
Dont Flood with oil. The boot will push out oil and then the label wont stick back down.
Message Edited by SpeedStep on 06-09-2003 12:50 AM
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Posted May 29th, 2003 10:00
Thanks ... I will give that a try.
Rick
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Posted November 6th, 2003 17:00
You can replace the fan as I did. I have fans here and I took out the old fan, cut the wires and put in another fan, mickey moused it in, but looked good and put electrical tape on the cut wires and stuck it back in the machine and it runs quiet.
JohnM025
2 Intern
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877 Posts
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Posted April 3rd, 2002 15:00
Click Here to get all the specifications for your WebPC.
You may want to look over some of the previous posts about replacing the power supply.
It is not that Dell doesn't want to give you service on this system or have your repeat business, it is just that the WebPC has been out of production for about 2 years now (I believe).
The forum is the only real place that is still giving technical support on the WebPC and I am one of the few people still trained on it.
Getting parts and documentation for the WebPC is getting harder and harder as time goes by.
I hope this information helps you out.
Thank you for choosing Dell.
---
John M.