Dear dell Techical support, 

I have windows 8.1 pro on my inspiron 11 3000, after installed intel graphic driver and i want to lauch it but there was an issue as in the image above...

I search to google, a tutorial advice me to active . Net Framework 3.5.1 so I install and active Net Framework 3.5.1 but my problem is not resolved.

Then when i want to open touchpad software driver

may be some software/ driver need to install?

Thank you for the answer...