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THIS IS RIDICULUS!!! PROBLEM WITH STATIC NOISE NOT FIXED AFTER 2 YEARS!!!
Hi, I have read here about other users having problem with static noise coming from the speakers when the ac adaptor is plugged. The first user that reported it on this forum was back in August 2002. Now, It is now December 2004 and Dell has done absolutely nothing to adress the problem. I have bought a new 9100 inspiron and I have this problem. Award winning support my ........! I know I have to buy this thing to ground the adaptor, but this is not a cure, it is just a quick fix. Is the problem related to the fact that Dell laptops have multi-voltage adaptors? If yes, can I buy one just for the UK?
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Jim Coates
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Posted December 13th, 2004 11:00
There are 3 non-technical solutions to the ground loop problem:
1. Eliminate the ground either on the computer or on the other device it is connected to, by using a 3 prong to 2 prong adapter.
2. Or isolate the grounds from each other by using a ground isolator or a direct box with ground lifter. Two members have just given us positive reports on Radio Shack's $16 Ground Loop Isolator (270-054).
3. Or use non-conducting material to connect the 2 devices; specifically by using optical spdif to transfer the audio signal rather than copper cables.
If the noise does not disappear when running the computer off battery power then it isn't a ground loop problem but could be the driver.
Jim- I have the same problem, and running on battery or lifting the ground on my notebook power supply works.However, when all components are grounded to the same ground, I still get the noise.It can ONLY be silenced by lifting the ground on the notebook power supply or running on battery.The noise is DEFINITELY comming back into the line from the notebook's power supply--it's not a 60hz hum, it's higher frequency computer noise--Dell should try to filter this out in the power supply. I wonder what thier liability is if something bad happens to a computer or it's operator as a result of running with no ground to the power supply.....Maybe I'll try the radio shack ground loop eliminator--I hate to run my laptop ungrounded.-js
Jim Coates
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Posted December 16th, 2004 02:00
Hello Jeff,
I don't know that Dell would be liable but the user would sure discover that his warranty was null and void if the grounding system were defeated.
JimBearBear88310
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Posted December 16th, 2004 18:00
i also have the dead air noise using head phones on the 9200. any alos notice a kinda.. i dont know how to correctly put it, like a cheap blown speaker sound in the left side when your playing music or movies and the volume is 30% or below? right side is fine, only on the left side time to time. shoulda got that compaq.even bigger al
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Posted December 30th, 2004 13:00
I've got exactly the same problem on an Inspiron 4000. I'm wondering (and don't know the answer myself) if running the mains adaptor without the earth connected but through an ELCB (contact breaker) would be safe? My computer is out of guarantee, so I'm not bothered about that, but just don't want my laptop (or me) to go up in flames if a problem manifests itself. Any electricians out there want to give me a definitive response?Finally, it does seem bizaare that an outfit of the magnitude of Dell haven't fixed this seeing as it has gone on for an age. They've been brill in every other respect, though, so not disappointed with them yet! I'd still buy another one.

jfarmarl
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Posted December 13th, 2004 01:00