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deepak bassi
14 Posts
0
23258
July 17th, 2012 07:00
web cam problem
recently i bought insprion n5110 ...web cam driver r not workin
plss help me to get new driver or to solve the problem plss
782
1
Posted July 18th, 2012 04:00
deepak bassi,
I am not worried about the device manager. Running the webcam diagnostics and answering if the webcam is listed in the symptom tree and if there is any error messages, I can then tell you what needs done to get the webcam back working.
Go to the Diagnostic Partition, press F12 at start up
Using the arrow keys, go down to diagnostics
I had to run the diagnostics(takes about 5-10 minutes) until I got this message, then selected no.
I then got...
I pressed enter, then got...
Click on Test System...
Select symptom tree. You will then see...
Problems with USB Device or USB Device Not Detected
Click on that, then run tests.
In my case, the webcam passed.The extended or 32 bit diagnostics runs outside of Windows. So you
are automatically eliminating all the software issues as possible
culprits, if there is a problem in these diagnostics, it is a hardware
problem. If the webcam isn’t being detected here, then it is either
dead, or it isn’t connected to the system board.607
0
Posted July 17th, 2012 07:00
kk sir tnkuu will cnttct u soon
609
0
Posted July 17th, 2012 07:00
Hi deepak bassi,
Welcome to the Community,
For help with Webcam Central read this post : en.community.dell.com/.../19448019.aspx
It has the link for driver download and also Video guide to help you install the Webcam Central.
Hope this helps,
Thank You
607
0
Posted July 17th, 2012 07:00
Its a Webcam Central Application which includes the driver.If its an issue with the driver uninstalling and reinstalling it would help.
Please read the post from my previous link and follow the steps shown on the Video to reinstall Webcam Central.
607
0
Posted July 17th, 2012 07:00
this file iz of 148mb....shall i download this ....will this solve ma problem
607
0
Posted July 17th, 2012 07:00
Try this link : www.dell.com/.../DriverFileFormats
609
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Posted July 17th, 2012 07:00
sir can u give me direct download link of drivers......pls
607
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Posted July 17th, 2012 12:00
deepak bassi,
PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.
Did you recently install/reinstall the operating system? If yes, did you install the drivers i the correct order? How to Download and Install Drivers in the Correct Order
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
Also try running the Webcam Diagnostics
Did the webcam show in the symptom tree?
Any error messages?
Is the computer under warranty?
Rick
607
0
Posted July 17th, 2012 12:00
it was nt workin
DELL-Roshan L
6 Operator
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4433 Posts
607
1
Posted July 18th, 2012 02:00
Hi Deepak,
Please provide more details on the problem when you're posting your reply.It will help us understand to problem better.If its not working what exactly is happening?
Make sure you answer all the questions posted by Rick.It will help us to identify the problem and accordingly we can help you to fix the problem.