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justinh722

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23 years ago

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J

justinh722

2 Posts

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5850

February 14th, 2004 21:00

Web pc wont recognize additional ram

I have a dell web pc and it came stabdard with a 64 mb ram. I recently bought a stick of 128 mb ram and i installed it.  I go to contorl panel and settings and look to see what i have for memory and it still says i have 64.  I bought the correct ram for it (pc 100) and i installed it correctly because of the fact that it recognizes it in my bios and on the dell web site. Any suggestions as to why it wont recognize my ram?
  • J

    justinh722

    2 Posts

    309

    0

    Posted February 18th, 2004 22:00

    I emailed dell and they had told me to do the same thing. I reloaded it and now its recognizing it. Thanks for the reply
  • NL

    NT Loser

    110 Posts

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    Posted February 18th, 2004 22:00

    If the BIOS is showing the memory everything is fine.. with the hardware. You may need to reload your OS.

    Message Edited by NT Loser on 02-18-2004 07:26 PM

  • K

    Kele

    11 Posts

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    Posted April 21st, 2004 19:00

    Great your problem is solved Justin,

    I just put in new RAM as well...  I ordered the RAM card from Dell.  I was having a hard time finding the correct SDRAM card in stores and Dell was not more expensive.  Using Dells' on-line help http://docs.us.dell.com/docs/systems/dweb/, the RAM card went in and the innards got a much needed vacuuming.  I had no need to reload the OS (restore disk); maybe because the RAM card was absolutely compatible.

    WebPC - Blast, 128 SDRAM x2

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