shiningstarr

updated

14 years ago

0

6118

June 14th, 2012 06:00

webcam

i have a problem with my dell inpiron n5110 my webcam is not working it is giving the error that webcam is being used by another application but it is not being used by any other i have cheked i have restarted it many times but problem is the same

what should i do 

  • DELL-Appu S

    6 Operator

    •

    3079 Posts

    653

    1

    Posted June 14th, 2012 07:00

    Hi Shiningstarr,

    Welcome to Dell Community.

    Please accept my apologies for the inconvenience.

    Please update the webcam driver and check for functionality. Please follow the link mentioned below to update the driver.

    http://dell.to/M76pAO

    If after updating the driver, if it does not work please follow the steps mentioned below

    go to start > run > type regedit

    go to

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

    right click on {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} - new - string value

    rename string to UpperFilters

    right click on UpperFilters - modify

    enter string value of ksthunk

    exit

    reboot the computer.

    Kindly get back if there are any further queries. Glad to help.

    DELL-Appu S

    Social Outreach Professional

    You may reach us at: en.community.dell.com

  • 653

    0

    Posted June 14th, 2012 06:00

  • 653

    0

    Posted June 14th, 2012 09:00

    thnxxxxx

  • 653

    0

    Posted June 14th, 2012 15:00

    Hi

    shinningstar

    Welcome to the Dell Community.

    My Name is Smita and I work for Social Media and Community at Dell.

    Inorder to help you better,would request you to please help me with some more information like what is the

    model of your computer and are you facing an issue wd internal webcam that is built in the computer or

    please reply for the same so that i can help you better.

    Thanks

    Smita Sharma