Help

Start a discussion
UNSOLVED

someoneinseattl

updated

20 years ago

Closed

S

someoneinseattl

56 Posts

0

9558

August 3rd, 2006 19:00

Wireless issue with E1505

I picked up my E1505 on Tuesday. I am happy with everything, except wireless. The internal Intel Pro wireless 3945 is only running on b-mode. Should be a/b/g
 
Called Tech Support. The poor gal in India tried to work with me on the phone for nearly 2 hours with no results. She gave me the case number and let me return it.
 
Anyone else has this problem ?
  • T

    thatsRicci

    7 Posts

    372

    0

    Posted August 3rd, 2006 19:00

    There are so many places this has to be checked:
     
    #1:  Does your wireless router, or wireless access point support .11g ?   most public places are still .11b.     
     
    #2:  Is it truly .11b? or .11g with a slower bit rate due to interference or weak signal?   It may failover to .11b if it can't get a good .11g signal.   (b and g are compatible  it's .11a that is different)
     
    #3:  My computer properties -> hardware -> Device Manager  ->  check the properties of your wireless adapter, there are a lot of neat settings in there so becareful what you flip,  but look for one that enables  b and g modes.
     
     
     
     
     
     
  • B

    B_Coppins

    565 Posts

    372

    0

    Posted August 3rd, 2006 19:00

    Not I and I just recieved my new E1505 yesterday, try using the ONLINE CHAT SUPPORT.

    I've never had an issue with the people who help me, and they might be more helpful to you in the future.
  • M

    mayurgai

    14 Posts

    372

    0

    Posted August 3rd, 2006 21:00

    check the setting si n ur PROset /Wireless utility ..
  • S

    someoneinseattl

    56 Posts

    372

    0

    Posted August 3rd, 2006 21:00

    I have a router that supports all 3's: a, b and g. I have a 1-year old Inspiron 9300 on the same network, that's been connecting fine with my router on g-mode for a year now.

    The Tech Support gal in India asked me to try every setting available. We tried everything for nearly 2 hours before we gave up. She made her best effort to resolve the issue.
  • X

    ximitzu

    44 Posts

    372

    0

    Posted August 3rd, 2006 23:00

    How can I check what type is my wireless conection (a, b,g) on this laptop?

Dell Support Resources

Latest Solutions

View More